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  • WhatsApp Cloud API
  • SMS message service
  • RCS for Business

Customer engagementon every channel

Qikberry is a customer engagement platform for WhatsApp Business API, DLT SMS, RCS business messaging, and IVR. Run OTPs, campaigns, and support from one shared inbox.

Built for teams in India that send OTPs, order updates, and service replies, with delivery reports your support and compliance teams can use together.

Industries we support

Powering conversationsacross every sector

From retail and fintech to healthcare and education, teams use Qikberry for WhatsApp, SMS, and support on one platform.

Flipkart
Paytm
BYJU'S
Ola
AirAsia
Lenskart
Goibibo
Upstox
Tender Cuts
GUVI
HDFC Bank
Myntra
Kotak Mahindra Bank
Domino's
Unacademy
Zepto
PharmEasy
Freecharge
AbhiBus
Dr. Agarwal's
Amazon
Uber
MakeMyTrip
Yes Bank
upGrad
Rapido
Tata Health
Pizza Hut
edureka!
MRF
Zomato
Meesho
Razorpay
Bajaj Finserv
Practo
redBus
Flipkart Health+
Dunzo
Alison

Carrier-grade network

Our Global Network Partners

Direct connectivity with leading telecom operators and platforms for fast, reliable delivery worldwide.

  • Meta
  • Airtel
  • Jio
  • Vodafone
  • Tata Tele Business Services

How it works

From first message tolasting relationship

Three simple steps to start meaningful conversations at scale.

  1. 01

    Connect

    APIs & Channels

    Plug in your systems and activate every channel with simple APIs.

  2. 02

    Automate

    Workflows & Automation

    Build journeys that trigger the right message at the right time.

  3. 03

    Converse

    AI-powered Conversations

    Let AI handle routine queries and hand off to agents when needed.

Products

Products & CommunicationSolutions

Messaging products for teams that need WhatsApp Business API, bulk SMS, RCS, voice APIs, and in-app chat, connected to the CRM and store you already use.

Messaging APIs

Connect once,reach every channel

Two APIs connect your apps, CRM or backend to Qikberry’s messaging channels.

  • Programmable Messaging API

    One-way, transactional messaging on the channels your customers prefer.

    • One API for transactional SMS and WhatsApp
    • Alerts, notifications, promotions and marketing
  • Conversations Messaging API

    Scalable, multiparty conversations at the moments that matter.

    • One API for chat, SMS, WhatsApp and Messenger
    • Customer care, conversational commerce and more
Read the API docs (opens in a new tab)

Industries

Solutions foryour industry

Conversation journeys built around how each industry talks to its customers.

Also see:Education (opens in a new tab)Travel (opens in a new tab)Healthcare (opens in a new tab)

Pricing

Simple, usage-based pricing

Only pay for what you use, with no subscriptions. Additional volume and committed-use discounts are available as you scale.

Rates depend on the channel and volume. See the official pricing page for current details.

The platform

Everything you need,in one console

Manage conversations, launch campaigns, automate journeys and track results without switching tools.

Why Qikberry

Fast. Simple.Trustworthy.

Everything a growing business needs to communicate with confidence.

  • One Platform

    All channels, contacts and reports in one place.

    • A shared inbox with the full customer context
    • Campaigns and delivery tracked in real time
    • Contacts, history and reports in one view
  • Multiple Channels

    SMS, WhatsApp, RCS, Voice, Email and AI.

  • Powerful Automation

    No-code workflows that save hours every week.

  • AI-Powered Conversations

    Assistants that understand and respond naturally.

  • Reliable Delivery

    Carrier-grade routing built for high volumes.

  • Real-time Insights

    Live analytics to measure and improve results.

Communication at scale

Messages Delivered
0M
Platform Reliability
0.0%
Communication Channels
0+
Customer Support
24/7

Illustrative figures for preview purposes.

Customer stories

People whoalready love us

Hear from the teams that use Qikberry to talk to their customers every day.

  • AJIO logoAJIOManager

    “Our experience with the Qikberry team has been amazing. It is the perfect combination of a great product, very simple and intuitive UI, and outstanding support.”

  • Paytm logoPaytmDeveloper

    “Kudos to the team for being super prompt in solving merchant queries. The team understands the ecommerce ecosystem very well and the solutions that they make, fit very well to the communication needs of the merchants.”

  • Rapido logoRapidoIT Manager

    “I really really love the App. It has everything I was looking for and more. The support team is very helpful, overall a very good experience working with Qikberry.”

  • Tata Health logoTata HealthGeneral Manager

    “This app has been a game changer for our CRM. We tried many solutions previously but avail. It literally took 15 minutes to be up and running with Qikberry.”

  • Practo logoPractoManager IT Infra

    “The Qikberry team were an absolute delight. They have done a great job on many customizations that are putforth exclusively for Practo. Wishing the team a great success.”

Ready to start communicating?

Join businesses using Qikberry to build better customer relationships, one conversation at a time.