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WhatsApp Cloud API

WhatsApp commercefor care, orders, and offers

Run customer care, delivery updates, promotions, and checkout on the WhatsApp Cloud API, with Qikberry as your WhatsApp partner.

What teams run on WhatsApp

Care, updates, offers, and checkout stay in one WhatsApp conversation.

One thread

The whole order lives in WhatsApp

Tracking, the catalog, and payment stay in the same chat, so the customer never leaves WhatsApp.

  • Live reply

    Customer care

    Reply to product questions, service requests, and order queries in the same WhatsApp thread.

  • Out for delivery

    Order updates

    Send shipping, delivery, and payment updates without leaving the chat.

  • Campaign

    Promotions

    Send offers, reorders, and loyalty notes to people who opted in.

  • Pay in chat

    Catalog and checkout

    Show products, variants, and payment so the order finishes in chat.

  • Chatbot

    Automation

    Send welcomes, confirmations, cart notes, and chatbot replies from your store.

Top notch features

Qikberry offers the features you need for marketing and customer support on WhatsApp.

  • Broadcasting & Automation

    • Smart Campaign Manager
    • Template Message Approval Dashboard
    • Automate Notifications via API
    • Real time Campaign Analytics
    • Smart Audience Segmentation
  • Customer Support

    • Multi-Human Chat Support
    • 1 Admin + 2 Agents FREE
    • One Click Dialogflow Chatbot Integration
    • Mobile Responsive Dashboard
    • No Code Chatbot Templates
  • CRM & Integrations

    • Add Tags & Attributes
    • Shopify, WooCommerce & more (Separately Charged)
    • Import & Export Contacts
    • Hubspot, Salesforce & more CRM Integrations

How the yearly plan compares

RecommendedQikberry

INR 10,789

yearly

Others

INR 34,800

yearly

  • WhatsApp Business API

    Free

    Only after you pay

  • Customer Support

    Call, Email, Zoom

    Email Support (2–4 days)

  • Green Tick Application

    Free

    INR 3750

  • Customer Success Manager

    Free

    $500 / month

  • Uptime

    99.9% smooth

    Hangs for 1–2 days when new updates

  • UTM/URL Based Button

    Yes

    Yes

  • First Message Tag

    Yes

    No

  • Click-to-WhatsApp Ads

    Yes

    No

  • WhatsApp Link Builder

    Yes

    Yes

  • Automated Attribute Collection

    Yes

    No

  • Live Chat dashboard

    Intuitive

    Non-intuitive

  • Time for a 10,000 message broadcast

    17 minutes (approx)

    1.5+ hours

  • Integration Services

    Service provided and assisted

    Self serve

  • Chatbot Services

    Service provided and assisted

    Self serve

  • Template message strategy and consulting

    Yes

    No

WhatsApp forhow you sell

  • Stores

    Answer product questions, share the catalog, and nudge abandoned carts on WhatsApp.

  • Restaurants

    Take WhatsApp orders, suggest add-ons, collect payment, and send delivery updates.

  • Services

    Confirm appointments, payments, and follow-ups without moving the customer to another app.

WhatsApp CloudAPI FAQs

Schedule a demo
  • No. Only procurement of the WhatsApp Business API is free if you choose Qikberry as your WhatsApp partner. You still pay WhatsApp conversation charges for business and user initiated conversations, plus platform charges for using a platform like Qikberry.

  • Yes. Automate welcome messages, order and payment confirmations, abandoned cart notifications, application drop-off notifications, and more by connecting your CRM or business software with Qikberry.

  • No. A number active on the WhatsApp Business API cannot be registered on the WhatsApp apps. If a number is already on the WhatsApp apps, delete that account before registering it for the API.

  • WhatsApp Business suits small businesses and individual owners. The API is built for medium and large businesses with high volume. Choose the API to use WhatsApp on multiple devices, broadcast to over 1,00,000 users in one go, automate a chatbot, and send clickable buttons.

  • User-initiated and business-initiated conversation prices vary by region, country code, and conversation type. In India, WhatsApp charges ₹0.81 per marketing conversation and ₹0.35 per utility and authentication conversation.

  • Connect with a WhatsApp partner like Qikberry. You can create a WhatsApp Business API account and try it in a 14-day free trial.

  • Yes. With Qikberry you can use the API on as many devices as you need: mobile, PC, and tablet. The WhatsApp Business app does not work that way.

  • Yes. WhatsApp chatbots connect to a Business API platform like Qikberry. You can follow the chatbot tutorial, or ask the team to build it for you.